Delivery Info
We can deliver your sympathy arrangement throughout the United States and Canada.
We can also deliver flowers, worldwide, to more than 150 countries across the globe.
In most areas of the United States and Canada, orders placed as late as 2p.m. in the recipient's time zone can be delivered that day (earlier times may apply to some areas and at holidays).
Due to limited availability of florists open on Sunday we cannot guarantee delivery on Sunday. Saturday or Monday will need to be an option for delivery if Sunday is not available.
Please feel free to speak with one of our floral consultants if you have any specific funeral related delivery questions.
Delivery Status
Please consider your order delivered on the day you requested. If we have any difficulties with your order we will contact you by telephone and/or email.
For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next day.
For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day. During the holidays deliveries may be made as late as 5p.m.
Substitution Policy
Substitution may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. For one-of-a-kind flower arrangements such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color. If the floral container shown online is not available, a similar container will be used.
For green and blooming plants, similar plants may be substitutes of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. If the plant container shown online is not available, a similar container will be used.
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.
